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Health, safety and wellbeing for contractors

Information on health and safety, worker wellbeing and how to meet your obligations as a contractor.

Our commitment to you

We’re committed to providing a safe and healthy environment for our workforce, customers, site visitors and the public.

Steps we take to achieve this include:

  • Identifying, understanding and managing workplace hazards
  • Establishing safe working practices
  • Empowering people to adopt safe practices
  • Providing appropriate leadership, training and communication to all employees
  • Ensuring full compliance with relevant legislation regulations, codes of practice, policies and procedures for all aspects of our operation

Our health and safety induction process

To work at one of our sites, you need to complete an induction beforehand. There are two ways to do that – check out the options below and choose which is right for you.


Registration for new contractors

If you’re a new contractor, you need to register via our Immerse portal to complete your inductions, certificate for site entry and training modules before beginning work.


Certificate renewal for existing contractors

If you’ve previously registered via Immerse and undergone your induction process, you can simply renew your certificate for site entry. Download a pdf instruction guide.


Control of work system

As a Watercare contractor, you and your staff must always work safely on our sites and assets. When working on our sites you’ll need to provide a work pack detailing the scope of your work, the hazards and risks involved and the planned controls to ensure that the work will be undertaken safely.

For work pack requirements, steps and documentation, please review the info below.

Permit to work process
Work pack requirements
Steps to complete your work pack
Work pack instructions and documentation

Get in touch

If you have any questions about health, safety or wellbeing, call us (09) 442 2222 or visit our contact us page.