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Reports and publications

Download the annual report, newsletters, water quality reports, water-saving guides.

You can download a range of publications that we produce throughout the year.

If you would like a high-resolution version of our publications, please call (09) 442 2222.

Dirk at Mairangi Bay pump station

Business Plan 2025-2034

Delivering safe, reliable and affordable services 24/7 is not just our mission - it’s also our point of pride.

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Annual Report 2024/2025

Major infrastructure milestones, a brush with drought and the transition to become a financially independent water utility are among the highlights and challenges outlined in Watercare’s latest Annual Report.

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Economic regulation reporting

We report regularly to the Commerce Commission who are our Crown Monitor. Click to view the page.

Photo of colourful mobile visitors centre Wonder Wai with the sky to sea water journey on the outside

Tapped In: news, updates and information

We post or email our customer newsletter four times a year.

Annual reports
Statements of Intent
Water quality reports
Other reports and publications

Business Plan 2025-2034

Drought Management Plan 2023

Asset Management Plan 2021-2041

Māori Language Policy

Water Supply and Wastewater Network Bylaw 2015

This bylaw covers the public water supply network and wastewater network across the entire Auckland region. The purpose of the bylaw is to:

  • Protect the water supply network and wastewater network from damage, misuse and interference;
  • Assist in the provision of reliable, safe and efficient water supply and wastewater services in Auckland; and 
  • Protect the environment and the health of people using the water supply or wastewater network.

Pandemic Plan

Nitrous Oxide Emissions Reduction Strategy 2024

Emissions reduction infographic

Numerical simulation of the influence of nutrients upon water quality in Manukau Harbour (please see below notes)

  • Our hydrodynamic model has come a long way since its inception, with the final version being much more complex and challenging to manipulate than originally expected. At the same time, Auckland Council’s Healthy Waters is developing its own harbour model based on Watercare’s data.
  • These models offer valuable insights that can inform the potential effects of future developments and land use changes on the health of the Manukau Harbour, including reconsenting of the Mangere Wastewater Treatment Plant (WWTP) discharge.
  • We are committed to transparency, sharing data through specialist and community groups, and its findings will help guide the reconsenting of the Mangere WWTP in the early 2030s. The Mangere WWTP has consistently met consent limits and has significantly reduced nitrogen and phosphorus discharges, contributing to positive trends in the health of the harbour.
  • We continue to work closely with independent experts and the community to monitor and improve its operations, and plans are in place for future upgrades and better nutrient management to further ensure the long-term health of the harbour.
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